Contact us


Contact customer support by phone:
raeki's customer support can be reached by phone at (+33)09 72 27 49 08 for pre-sales questions (questions and information about a product or service) as well as for any question related to after-sales service.

The raeki customer support number is a crystal number, i.e. the call is not surcharged but simply charged at the price of a local call. The customer support is open from Monday to Friday from 9am to 6pm and Sunday from 10am to 5pm.

If your call concerns an after-sales service (problem with your purchase, return and need of assistance...) please bring all the order information with you so that the raeki customer advisers can process your request as quickly as possible.

Contact raeki customer support by e-mail:

To contact raeki customer support by email: send us an email at support@raeki.com indicating whether it is a new message or a reminder.

Please provide your contact information so that a raeki customer service representative can reach you easily and include all the information related to the order you have placed.

Try to be as precise as possible in your message, you may also attach a file (photo or text format).